Book More Appointments
with AI

An AI receptionist for med spas is a 24/7 virtual front desk built by Wellgrow. It answers phone calls, responds to texts and DMs, qualifies leads, and books appointments directly into your scheduling system — without human staff. It's trained specifically on med spa services: Botox, dermal fillers, laser treatments, body contouring, and skincare consultations.

The AI handles all inbound calls, messages, and booking requests — reducing front desk workload by 60–80%. Most med spas use it to replace after-hours answering services and augment their daytime team, freeing staff to focus entirely on in-person client care and treatment upsells.

Wellgrow's AI Receptionist Med Spa plans start at $199/month for the Starter tier (up to 300 AI calls/month). The Professional plan at $299/month includes unlimited calls, Instagram DM handling, and multi-channel messaging. The Scale plan at $499/month adds multi-location support and a dedicated account manager. All plans are month-to-month with no long-term contracts.

Yes. The AI is trained on your complete service menu including injectables, laser treatments, body contouring, skincare, and any other offerings you provide. It answers FAQs, quotes pricing ranges, and books consultations. For clinical candidacy questions or medical concerns, it immediately escalates to your clinical staff.

Yes. The platform is built with HIPAA compliance in mind — encrypted data transmission, secure storage, and no sharing of patient information with third parties. A Business Associate Agreement (BAA) is available on request for practices that require it.

Wellgrow's AI uses advanced natural language processing that sounds remarkably human. Most callers don't realize they're speaking with AI — the voice is warm, professional, and fully customized to your med spa's tone. You choose from multiple voice styles during setup.

Most med spas go live within 7 days. Wellgrow handles all technical setup, integrates with your booking system, and trains the AI on your specific services, pricing, promotions, and policies. Your team reviews and approves the setup before going live — no technical knowledge required.

Yes. Native integrations with all major med spa booking platforms: Vagaro, Mindbody, Boulevard, Mangomint, Jane App, Square Appointments, and more. The AI books appointments directly into your live calendar — no double-entry, no manual follow-up.

Anything the AI can't resolve — complex medical questions, complaints, or unusual requests — is immediately escalated to your team via warm phone transfer, text alert, or email notification. Nothing falls through the cracks.

The AI sends automated appointment reminders via text and voice at optimal intervals — 48 hours and 2 hours before each appointment. Clients confirm, reschedule, or cancel with a single reply. Med spas on our platform have reduced no-show rates by up to 40%.

No long-term contracts. All plans are month-to-month, cancel anytime with 30 days notice. Our average client stays 18+ months because the ROI is clear within the first 30 days.

Completely. You control the AI's full knowledge base: service menu, pricing, promotions, intake policies, and brand voice. The AI represents your practice exactly the way you want — consistent, professional, and on-brand on every call and message.

AI Receptionist is the first platform built specifically for service-based businesses like med spas that combines both voice and chat into one intelligent assistant. Your AI can answer calls, respond to texts, follow up by email, and retain the full context of every conversation — no matter the channel. A new client texting about filler pricing and then calling to book gets a seamless, continuous experience.

Think of AI Receptionist as your medspa's 24/7 digital assistant. It's not here to replace your staff — it complements them by handling repetitive tasks: answering FAQs, booking routine services, confirming appointments, and managing overflow. Whether your team is at lunch, you're short-staffed, or it's after-hours, every call and message gets answered instantly. It also supports 30+ languages, helping you serve a more diverse client base.

You're always in control. You define how your AI speaks — tone, terminology, which services it can promote, and how it handles sensitive questions. Structured escalation rules ensure that if the AI is unsure, it hands off to a real team member or collects contact info for follow-up — all while staying professional and on-brand.

If your AI Receptionist doesn't understand something — a unique treatment request or vague inquiry — it handles it gracefully. It can ask for clarification, offer alternative responses, or escalate to your front desk staff. You can set custom rules such as "transfer after two failed attempts" or "escalate based on tone or keywords."

Yes. The platform includes built-in voicemail detection and spam filtering. It identifies robocalls, hang-ups, and wrong numbers — so your call minutes and staff attention stay focused on real clients. Especially useful for clinics running high-volume promotional campaigns.

Absolutely. You can select from 100+ natural-sounding AI voices or clone your own using tools like ElevenLabs. Your AI can reflect your medspa's exact personality — whether you serve clients in English, Spanish, or multiple languages.

AI voice agents are intelligent virtual receptionists that use speech recognition and natural language processing to understand and respond to callers in real time. For med spas, this means automating tasks like answering questions about Botox or filler pricing, booking consultations, following up on missed calls, and walking clients through pre-treatment steps — all without a human receptionist.

Whether your medspa takes 10 or 10,000 calls a week, AI Receptionist scales effortlessly. It handles high-volume inquiries, books appointments in real time, and offers multilingual support — all without hiring additional staff. Perfect for multi-location clinics and growing group practices.

Yes. Every subscription includes step-by-step onboarding, setup guidance, and access to a video tutorial library. Our support team is available to help you get the most out of your AI Receptionist — most clients go live within 7 days.

Definitely. The platform supports multiple subaccounts so you can manage several brands, franchise locations, or clinic sites under one roof — with separate AI assistants, calendars, and analytics per location.

No problem. AI Receptionist is built specifically for non-technical users. There's no code, no complicated APIs, and no tech background required. Everything works out of the box — you plug in your clinic details and start automating front desk tasks immediately.