Now live on Instagram, WhatsApp & voice — book a demo to see all channels in action.
AI SMS that responds in under 30 seconds, handles two-way conversation, and converts texters into booked clients — 24/7.
Meet clients where they prefer to communicate — their texts. Our AI responds instantly to SMS inquiries, answers treatment questions, and automatically books appointments. No more missed messages or multi-hour response delays that cost you bookings.
78% of consumers prefer texting businesses over calling. For med spa clients — typically 25–45 year olds researching Botox, filler, and laser treatments — texting is the default. They'll reach out to three practices and book with the first one that responds. Without AI, that's rarely you.
Our AI SMS doesn't send generic auto-replies. It has actual conversations — understanding questions, providing specific pricing, explaining treatment differences, and guiding each client naturally toward booking based on their unique inquiry. The difference between "Thanks for your message, we'll be in touch" and genuinely helping.
That 9 PM text asking about lip filler? Without AI, it sits until morning and they've already booked elsewhere. With AI, they're confirmed before they put their phone down. Text-to-booking conversion goes from 15% to 52% — same traffic, far more revenue.
Features
Leads get a response in under 30 seconds — before they contact your competitor. Buying intent is highest immediately after inquiry.
Automated confirmation and reminder texts reduce no-shows by up to 40%. Clients confirm, reschedule, or ask questions and AI handles it all.
Not auto-replies — real AI conversations. Understands questions, answers accurately, and guides toward booking naturally.
Clients can text photos for consultation requests. AI acknowledges receipt, asks follow-up questions, and schedules consultations appropriately.
Clients book appointments entirely via text. AI checks availability, offers times, confirms booking — no phone call or website visit needed.
Messages customized with client name, treatment, and appointment details. Feels personal, not automated — because it actually is personal.
Real conversation flow — from inquiry to booked in under 2 minutes
The Process
Client texts your med spa number with a question, booking request, or photo. AI receives it instantly, no matter the time.
Natural language processing identifies intent. Pricing question? Treatment inquiry? Ready to book? AI knows how to respond appropriately.
AI sends a personalized, helpful response in under 30 seconds. Continues the conversation naturally until the client's need is met or booking is complete.
Appointment booked directly into your system. Client gets confirmation text. You get notification. No staff time required.
Real Scenarios
A client texts "How much is lip filler?" at 9 PM. AI responds instantly with pricing, answers their follow-up questions, and books a consultation — before they've opened a competitor's page.
A client texts a photo of their skin concern asking about treatment options. AI acknowledges immediately, asks qualifying questions, and schedules a consultation for your clinical team to assess.
Client texts back "I need to move my Thursday appointment." AI shows available slots, client selects, appointment moved automatically — all without touching your calendar manually.
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Client Results
“We used to get texts and respond hours later — by then they'd booked elsewhere. Now AI responds in seconds. Our text-to-booking rate went from 15% to 52%. It's like having a 24/7 booking machine.”
“AI appointment reminders changed everything. Clients get a text 48 hours before, then 2 hours before. If they can't make it, AI reschedules automatically. No-shows dropped 45%.”
“Clients text us photos all the time asking about treatments. AI acknowledges immediately, asks the right follow-up questions, and schedules consultations. We capture 3x more consultation requests now.”
Everything you need to know before getting started.
Auto-replies send the same canned message to everyone. AI SMS has actual conversations — understanding questions, providing specific answers, and guiding each client toward booking based on their unique inquiry. It's the difference between "Thanks for your message" and actually helping.
Yes. AI is trained on med spa treatments and can discuss Botox, fillers, laser treatments, facials, and more. It provides accurate pricing, explains procedures, discusses downtime, and knows when to recommend an in-person consultation for detailed medical questions.
AI handles it all. Clients can text to confirm, reschedule, or cancel. AI checks your live availability, offers alternative times, and updates your calendar automatically. You can set cancellation policies that AI enforces consistently.
Absolutely. All messages are encrypted and stored securely. We follow strict data protection protocols and never share client information with third parties. Your client conversations remain private and protected.
When clients text photos for skin concerns or treatment areas, AI acknowledges receipt and lets them know your team will review it. AI then collects relevant details — treatment interest, availability — and schedules a consultation for your clinical staff to assess properly.
Both. AI handles new inquiries AND manages existing client communications — appointment reminders, follow-ups, rebooking prompts, and answering questions between visits. It becomes your complete SMS communication hub.
Yes. AI SMS works with your existing business number so clients don't need to learn a new contact. Alternatively, we can set up a dedicated SMS line if you prefer to keep channels separate.
Most med spas are live with AI SMS within 24 hours. We configure your treatment information, pricing, and booking flows during onboarding. No technical work required from your team.
Book a personalized demo and go live in 7 days.